e-Exclusives | Food and Beverage
Movement Good, Productive Movement Is Great, Engaged Productive Movement Is Awesome
Restaurant Circulation - Want to spot a well managed restaurant? You can always spot a restaurant with great service standards verses one with mediocre service standards by how well the staff circulates.
If you see the staff standing around conversing with each other and you look around the dining room and guests are are without water, pouring their own wine, and getting up to get salt and pepper you are in a poorly run establishment from a service standpoint.
If the service staff is inattentive to the guest, chances are the kitchen staff is equally inattentive to the food.
If you are sitting in a restaurant and every visible member of that staff is engaged in seeing to every guest need, you are in a good location.
If the staff is not only moving around seeing to your needs but they do so in an engaged manner, you are in a great location with a well trained staff..
Marc Hayes
Consultant for The Server Academy
The Server Academy offers server workshops for people interesting in earning money as a professional food server. The Server Academy also offers staff training and retraining services for restaurants in the Baltimore - Washington, D.C. Area. For more information and to set up a free consultation call Marc Hayes at 202-277-5110